Miranda Castro’s Shop, LLC (“Miranda Castro,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or make a purchase through our website, communicate with us, create an account, subscribe to marketing communications, submit a form, leave a comment or review, or otherwise interact with our business.
This Privacy Policy applies to mirandacastro.com, our online store, manually arranged orders, and related communications.
The personal information we collect depends on how you interact with us.
We may collect information you provide when you:
This information may include:
Please do not send complete credit-card information or other highly sensitive information by email.
Customers may check out as guests or create an account during checkout. When you create an account, we may store your name, email address, billing and shipping information, username, order history, and other account details.
We use this information to administer your account, process orders, provide customer service, remember your preferences, and maintain transaction records.
Although online checkout is currently configured primarily for United States shipping addresses, we may occasionally arrange domestic or international orders by telephone or email.
For these orders, we may collect your name, contact information, shipping address, requested products, and other order details by telephone or email and enter the information into our order-management system.
International orders may be accepted at our discretion and may not be available through the website’s standard checkout process.
Online payments are processed through Stripe. Stripe may collect and process payment-card information, billing information, transaction details, device information, and information used to prevent fraud.
We also offer Link by Stripe, which allows participating customers to save and reuse certain payment and checkout information through Stripe.
We generally receive information such as:
We do not intend to store complete payment-card numbers in the website’s WordPress or WooCommerce database.
Stripe processes information under its own terms and privacy practices.
When you contact us through a form on our website, we may collect your:
We use this information to respond to inquiries, maintain business records, detect and prevent spam or abuse, troubleshoot technical issues, and protect the security of our website and business.
When you subscribe to our newsletter, we may collect your name, email address, IP address, browser information, and information concerning when and how you subscribed.
We use this information to:
The Gravity Forms newsletter form is not automatically connected to Mailchimp or Retainful. Where appropriate, subscriber information may be manually transferred to an email-marketing platform.
When you leave a product review or website comment, we may collect your name, email address, website address if provided, review or comment content, IP address, browser information, and submission date.
Your review or comment and the name you provide may be displayed publicly. Your email address is not intended to be displayed publicly.
We may use submitted reviews to evaluate our products, respond to customer feedback, and promote products or services. We do not currently send coupons or automated emails through the WooCommerce Review for Discount feature.
When you access the website, we and our service providers may automatically collect:
WooCommerce may also collect referral, landing-page, campaign, browser, device, and session information for order attribution.
We may use personal information to:
We use ShipWorks to receive and process WooCommerce orders.
Online orders are fulfilled by Shipping and Handling, our third-party fulfillment provider located in Jacksonville, Florida. To fulfill and ship an order, the fulfillment provider may receive:
We use USPS shipping services and may provide USPS with the information reasonably necessary to calculate rates, prepare shipments, deliver packages, and provide tracking.
We also use WooCommerce’s automated tax services. Customer shipping and order information may be processed by WooCommerce or its service providers to calculate applicable sales tax.
Website and store emails are delivered through WP Mail SMTP and Twilio SendGrid.
SendGrid may process names, email addresses, message content, delivery information, IP addresses, engagement information, and technical logs in connection with:
We use Retainful for email marketing and WooCommerce automation. Retainful may process customer contact information, cart information, order activity, and email-engagement information for:
We also use Mailchimp for certain email-marketing activities. Mailchimp is not directly connected to the website through a plugin.
Where you have subscribed, consented, or where otherwise permitted by applicable law, your contact information may be manually added to Mailchimp.
Mailchimp may process contact information, subscription status, email-delivery information, opens, clicks, and campaign engagement.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us.
Unsubscribing from marketing communications does not prevent us from sending necessary transactional or service-related messages concerning an order, account, inquiry, or legal matter.
We may retain limited suppression or do-not-contact records to ensure that an unsubscribe request continues to be honored.
We use cookies and similar technologies to:
Our cookie-consent system separates cookies and technologies into categories such as:
Google Analytics and the Meta Pixel are configured not to load until the visitor provides the applicable cookie consent.
For more information about the cookies and tracking technologies currently used, their purposes, and available controls, please review our Cookie Policy and use the cookie-preferences tool available on the website.
We use Google services that may include:
Google Analytics helps us understand website traffic and visitor interactions.
Google Tag Manager helps us administer analytics and marketing technologies.
Google Site Kit provides administrative access to connected Google services.
Google reCAPTCHA may be used to identify automated submissions, spam, or abusive activity.
These services may process device information, IP addresses, cookie identifiers, browser information, page activity, and related technical information.
We use the Meta Pixel for advertising and retargeting.
When Marketing cookies are accepted, Meta may receive online identifiers, browser or device information, page activity, and information concerning interactions with our website.
We do not intentionally configure the Meta Pixel to send product names, shopping-cart contents, or purchase details.
You may prevent the Meta Pixel from loading by declining Marketing cookies through our cookie-preferences tool.
We use Bing Webmaster Tools to understand website indexing, search visibility, and technical performance.
We do not currently use Microsoft Advertising or the Microsoft UET advertising tag.
The website uses certain Jetpack and Automattic services, including tools related to:
Automattic and related service providers may process technical, website, usage, and e-commerce information as necessary to provide enabled features.
We may disclose personal information to service providers that assist us with:
These providers may include:
We may also disclose information:
We do not sell personal information for monetary compensation.
We may disclose online identifiers and website activity to Meta for advertising and retargeting after the visitor accepts Marketing cookies.
Certain state privacy laws may define disclosures for cross-context behavioral or targeted advertising as a “sale” or “sharing” of personal information even when no money is exchanged. California residents may have the right to opt out of this activity when the CCPA applies.
You may opt out of marketing cookies and Meta Pixel activity through the website’s cookie-preferences tool.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
Our current systems do not automatically delete many categories of WooCommerce and Gravity Forms information. Accordingly, the following records may be retained for an extended period or indefinitely unless they are manually deleted, anonymized, or subject to an applicable legal requirement:
We may retain order and transaction information to:
Newsletter subscription and unsubscribe records may be retained as necessary to document consent and ensure that opt-out requests continue to be honored.
Security logs, activity logs, email-delivery logs, analytics information, and backups may be retained according to operational, security, or provider-specific schedules.
When information is no longer reasonably necessary, we may delete or anonymize it. We may retain information where continued retention is permitted or required by law.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
These measures may include:
No website, database, transmission method, or storage system can be guaranteed to be completely secure.
Depending on where you reside and the law that applies, you may have the right to:
These rights may be subject to exceptions. For example, we may need to retain information for tax, accounting, fraud-prevention, transaction, legal, or security purposes.
To submit a privacy request, contact:
We may need to verify your identity before processing a request. We may request information reasonably necessary to match you with records in our systems.
An authorized agent may submit a request where permitted by applicable law, but we may require proof of authorization and verification of the consumer’s identity.
Residents of California and certain other states may have additional privacy rights when the applicable law applies to our business.
During the preceding 12 months, we may have collected the following categories of personal information:
We collect this information directly from consumers, automatically through the website, and from service providers involved in payments, shipping, email, analytics, security, and advertising.
We disclose relevant categories to the service providers and other recipients described in this Privacy Policy for operational, transactional, security, analytics, and marketing purposes.
California consumers may have rights to know, access, correct, delete, obtain a copy of personal information, opt out of the sale or sharing of personal information, limit certain uses of sensitive personal information, and receive nondiscriminatory treatment when the CCPA applies.
To opt out of advertising-related sharing, use the website’s cookie-preferences tool and disable Marketing cookies. You may also contact us at the privacy email address above.
This section applies when United Kingdom or European data-protection law applies to our processing.
Miranda Castro’s Shop, LLC is the controller of the personal information described in this Privacy Policy.
We may process personal information under the following legal bases:
Individuals may have rights to access, correct, erase, restrict, object to processing, receive portable information, and withdraw consent. They may also have the right to complain to the United Kingdom Information Commissioner’s Office or their applicable local supervisory authority.
Information may be transferred to and processed in the United States and other countries where our service providers operate. Where required, we and our service providers rely on legally recognized transfer mechanisms and safeguards.
The website is intended for adults and is not directed to children under 13.
We do not knowingly collect personal information directly from children under 13. If we learn that a child under 13 submitted personal information without appropriate authorization, we may delete the information as required by applicable law.
The website may contain links to websites or services operated by third parties.
We are not responsible for the privacy, security, content, or practices of third-party websites. We encourage you to review the privacy policies of any third-party services you visit or use.
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, legal requirements, or service providers.
The revised policy will be posted on this page with an updated “Last Updated” date.
Questions, concerns, and privacy requests may be directed to:
Miranda Castro’s Shop, LLC
5202 NW 8th Avenue
Gainesville, Florida 32605
Email: [email protected]
