Policies - Miranda Castro Homeopathy



All our products are shipped by USPS First Class or Priority Mail. You will receive an email notification once your package has shipped.

After adding your products to the shopping cart you can check the shipping costs (before purchasing) by selecting your country in the Estimate Shipping Costs section and clicking the ‘Update’ button.

Shipping rates for the US, Canada and the Rest of the World reflect current USPS charges. We are truly sorry that international have risen so steeply – they reflect the postal services price increases. 

2020 update: shipping within the US may take longer. Thank you for your patience during these trying times.

Shipping within the US takes 2-4 business days.
Shipping to Canada typically takes about a week.
Shipping to Europe takes 1-2 weeks.
Shipping to the rest of the world can take up to 3 weeks.


Returning Creams:
Unopened creams (with the seal intact) may be returned within 30 days of receipt for a full refund. Creams that are returned more than 30 days after delivery will receive a partial refund or 50% of the total cost. We regret that refunds cannot be given on opened creams.

Shipping on Returned Products:
Shipping costs will not be refunded unless the return is a result of our error. If the return is a result of our error (an incorrect or defective item) return shipping costs will be paid by Miranda Castro’s Shop.

Defective Products
We shall replace a defective product or issue a full refund.


Refunds will be sent within 2-4 weeks of receipt of returned product/s. An e-mail notification confirming receipt of the product will be sent.


Neither Miranda Castro nor any of her partners, colleagues or employees will ever share your information with anyone. For more information please see our full Privacy Policy.

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