Policies below: Shipping, International shipping, Returns, Refunds & Privacy.
We only ship to US addresses. All orders are shipped by USPS First Class or Priority Mail.
:: Orders with free shipping ship are sent by USPS First Class Mail (3-5 days).
:: When you Check Out you can choose to pay extra for Priority Mail (2-3 days).
We are lickety split shippers! Orders ship the same day or occasionally the next day!
You will receive an email notification once your package has shipped. Please check your spam/junk mail folders if these emails do not appear in your inbox!
We only ship internationally (outside of the US) by special order. Please email the following information for a shipping quote:
- Your full address.
- The product or products you would like, and the quantity/quantities for each one.
Returning Creams: Unopened creams (with the seal intact) may be returned within 30 days of receipt for a full refund. Creams that are returned more than 30 days after delivery will receive a partial refund or 50% of the total cost. We regret that refunds cannot be given on opened creams.
Shipping on Returned Products: Shipping costs will not be refunded unless the return is a result of our error. If the return is a result of our error (an incorrect or defective item) return shipping costs will be paid by Miranda Castro’s Shop.
Defective Products: We shall replace a defective product or issue a full refund.
Refunds are sent within a few days of receipt of returned product/s and usually take a few days to appear in customers’ accounts. An e-mail confirming receipt of the product as well as the refund will be sent.